FAQ
CANCELLATION POLICY
Cancellations made 48 hours prior to departure receive a full refund. Cancellations within 48 hours may be subject to a fee.
Cancellations made 48 hours prior to departure receive a full refund. Cancellations within 48 hours may be subject to a fee.
ACCEPTED PAYMENT METHODS
We accept cash, e-transfer, debit and credit.
We accept cash, e-transfer, debit and credit.
ARRIVAL
Please arrive 15–20 minutes before your scheduled departure for check-in and safety briefing.
Please arrive 15–20 minutes before your scheduled departure for check-in and safety briefing.
WEATHER AFFECTED BOOKINGS
Safety always comes first. If conditions are not safe to fly, your flight will be rescheduled or fully refunded.
Safety always comes first. If conditions are not safe to fly, your flight will be rescheduled or fully refunded.
WHAT TO BRING
Please come with sunglasses, light jacket, cameras and filming equipment is permitted.
Please come with sunglasses, light jacket, cameras and filming equipment is permitted.
WHAT TO NOT BRING
The plane does not permit hazardous materials, alcohol & drugs.
The plane does not permit hazardous materials, alcohol & drugs.
PET FRIENDLY
We love pets. Well-behaved pets may be accommodated on private charter flights. Please call in advance.
We love pets. Well-behaved pets may be accommodated on private charter flights. Please call in advance.
THE WEIGHT RESTRICTIONS
Yes. Individual passenger weights must be provided at booking to ensure proper aircraft balance and safety.
Yes. Individual passenger weights must be provided at booking to ensure proper aircraft balance and safety.
SAFETY REQUIREMENTS
All passengers receive a mandatory safety briefing before departure. Seatbelts must be worn at all times during flight.
All passengers receive a mandatory safety briefing before departure. Seatbelts must be worn at all times during flight.